Adobe Creative Suite 3 and 4 use the Adobe Update Manager (AUM), version 5 and 6, respectively, to notify users of important product or component updates and automate the download and installation of these updates. In certain circumstances system administrators may wish to disable this functionality such that end users cannot install updates in this manner. The document lists the changes that have to be made to the registry (Windows XP/Vista) or preference files (Mac OS X) to disable these network activities.

Note: For the Acrobat family of products, AUM was replaced by the Acrobat Updater and Reader Updater for versions 8.1.7 and 9.2 and later. Therefore, the details below do not apply to those products.

When you check for updates using the Adobe Updater (CS4) or Adobe Application Manager (CS5 and CS6), you receive the following error: 'Update server is not. Free adobe application manager download. System Tools downloads - Adobe Application Manager by Adobe Systems Inc. And many more programs are available for instant and free download. Adobe Application Manager (AAM) is a helper application used to manage the installation of many Adobe products. If you have a Creative Cloud membership, the Adobe Application Manager will automatically update to the Creative Cloud desktop app, as long as you are running Mac OS 10.7 or later, or Windows 7 or later.

Using Regedit.exe, navigate to HKEY_LOCAL_MACHINESOFTWAREPoliciesAdobe
Create a new DWORD value within this key named 'Enterprise with a value of '1'

Using a text editor or plist editor, create a new file named 'com.adobe.AdobeUpdater.Admin.plist' in the folder /Library/Preferences
In this new .plist file, create a child at the root named 'Disable.Update'
Set the Class of this new child to Boolean with a value of 'Yes'

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Note: Adobe CS4 applications also have a system of extensions for online services. To disable these services and their update mechanisms, see 'Disable internet access and update downloads for Adobe CS4 service extensions for system administrators' (TechNote kb404813).

When using the Adobe Update Manager to check for updates for currently installed Adobe applications, either by going through Help > Check for Updates from within an Adobe application, or by using the Adobe Updater application in the Utilities folder, the Adobe Updater application does not report available updates.

The Admin group should have write permission on “Adobe” folder under “/Library/Application Support”. To correct this, set the 775 (recursive) permissions for the “Adobe” folder under “/Library/Application Support”. To do this, do the following:

Type the following command line: sudo chmod -R 775 “/Library/Application Support/Adobe” (note that for using the sudo command, you will be prompted for an admin password).

Incorrect permissions are set for /Library/Application Support/Adobe during installation on some machines. Adobe Update Manager (AUM) requires this value to be 775. This incorrect permission has been observed on Mac OS X 10.6 Snow Leopard, but AUM on any prior Mac OS versions can also run into this issue if for some reason admin group doesn’t have write permission on “/Library/Application Support/Adobe”. Apple Disk Utility's 'Repair Disk Permissions' function does not correct this problem, which is why the above command line correction is required under these circumstances.

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On launch, AUM first checks for the presence of Updater6 folder under “/Library/Application Support/Adobe”. If Updater6 is not already present, AUM attempts to create this folder under “/Library/Application Support/Adobe”. If permissions are not correctly set, AUM will not be able to create Updater6 and will fail to check and show any updates.

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This behavior is same for both versions of Adobe Update Manager (AUM 5 and AUM 6), which are used by Creative Suite CS3, Creative Suite CS4, Adobe Acrobat/Adobe Reader 8 and Adobe Acrobat/Reader 9 products.